Support videos

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Employee Functions

Customer Database
Login / Clock-In
Create a Ticket
Adding Items on a Ticket
Split a Ticket
Close a Ticket
List View
Void a Ticket
Gift Card Transactions
Caller ID
Clocking Out & Shift Reports

Manager Functions

Adding an Employee Job Category
Starting the Brain & Workstation Software
Adding an Employee
Time Sheets
Viewing Currently Clocked-In Employees
Changing an Employee PIN
Adding a Menu Item
Adding a Choice
Adding a Choice Set
Adding a Screen Category
Creating a Void Reason
Creating a Discount
Sections & Tables
Cash Drawer Controls
View Closed Tickets
Reopen a Closed Ticket
Reports
Fresh Sheet
Message of the Day
Closing Procedure

Employee Functions

Getting Started
Taking an Order
Returning an Item
Customer Database
Gift Registry

Manager Functions

Creating an Employee
Disabling an Employee
Running an Employee Report
Vendor Database
Creating a Purchase Order
Creating a Department
Create an Item
Utilizing Dimension Groups
Editing an Item
Removing an Item
Create a Discount
Age Verification
Running Reports
End Of Day

Employee Functions

Clocking In
Starting a Ticket
The Pay Screen
Taking a Phone Order
The Send Screen
Managing Tickets
Choosing a Customer
Assigning a Driver
Clocking Out

Manager Functions

Adding a Menu Category
Adding a Modifier
Managing Discounts
Adding an Employee
Managing the Cash Drawer
Managing Servers
Managing Drivers
End Of Day

Employee Functions

Booking
Adding a New Customer
Manual Discount
Standing Appointments
Walk-in Management
Applying Tips
Refunds
Return Items to Stock

Manager Functions

End of Day Process
Reports
Adding a Product
Adding a Service
Adding Categories
Creating Positions/Titles
Access Permissions
Employee Schedule
Simple Discounts
BOGO Discount
Setting Up a Loyalty Program
Purchase Orders
Vendor Management

OVERVIEW

Echo Overview
Echo POS System Demo

OVERVIEW

Login/Clock-in
Time Clock / Creating Jobs
Ticket Grid
Adding an Item to a Ticket
Splitting / Combining Tickets
Creating a Discount
Closing a Ticket
Voiding a Ticket
Performing a Refund
Host Mode
Clocking Out / Shift Reports
End Of Shift
Creating an Employee
Adding a Department
Adding a Menu Item
Online Ordering

Employee Functions

Running a Basic Transaction
Applying Ticket and Item Discounts
Adding and Editing Customers from Register
Refunding Customers
Clocking In and Out

Manager Functions

Adding, Editing, and Removing Products
Creating and Editing Employees
Creating an Employee Schedule
Adding and Editing Customers from Back Office
Vendor Management
Creating Categories
Creating Purchase Orders
Creating Discounts
Creating BOGO Discounts
Loyalty Programs
Sales Reports
Customer Reports
Employee Reports
End of Day

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