Business management system_dashboard view of Lighthouse back office

Lighthouse Business Management System

A back office that does more than just deliver reports

Explore features

Management features and customer engagement tools to help boost your bottom line

Available on any computer or mobile device, Lighthouse gives you complete control of your small business, without being tied to your business.

Business management system_dashboard widgets for Lighthouse back office

The Dashboard

Put the most useful information at your fingertips. Customize the dashboard with a wide range of widgets to support your day-to-day operations.

  • Clocked-in employees
  • Labor statistics
  • Custom sales reports
  • Daily top-selling items
  • Online reputation management
  • Open tickets
  • Ticket turnaround time
  • Voids
  • Payment methods
  • Batch summary

POS Reports and Analytics

Knowledge is power. Use our POS reports to make smart, data-driven decisions. Know the difference between your most popular items and the most profitable ones to the least-ordered and those with thin profit margins.

Sales Reports

Tracking sales is essential for the success of any business. Sales reports give you actionable insights into what you’re selling and when.

Product Reports

Know your profit margins and understand how much of your cash flow is tied up in inventory to help guide your budget.

Labor Reports

Labor costs are a big chunk of your expenses and should be consistently monitored. High labor costs and low revenue are a recipe for disaster.

Business management system_POS system and POS back office view

POS Management

Manage and make changes to your POS system without being at the point of sale. Remotely manage a variety of POS functions and communicate directly with employees.

  • Modify existing products and pricing
  • Add new products and sync them directly to the POS system
  • Send messages to employees individually or by job function
  • Back up your database with the click of a button
Business management system_smiling employee working in cafe

Employee Management

From managing job-based permissions to creating the weekly staff schedule, Lighthouse back office can help you delegate tasks while maintaining complete oversight of your business.

  • Secure clock-in and clock-out
  • Designate user and job-based permissions
  • Color-code job functions or employees to make planning a breeze
  • Built-in calendar and templates for quick employee scheduling
  • Print or email employee schedules with just a few clicks
  • Track individual employee sales and reward your rock-star staff
Business management system_email campaign creation in POS back office

Customer Engagement Tools

Connecting with customers is the key to a successful business. Understanding how customers shop will help turn casual patrons into loyal customers.

  • Collect customer contact information at the point of sale to and create customer profiles
  • Track purchase history to easily spot buying habits
  • Create personalized promotions and email marketing campaigns that drive sales
Business management system_managing customer reviews from POS back office

Online Reputation Management

What your customers are saying about your business matters, especially when it’s online. Google never forgets and neither do customers that have a bad experience with a business. Always be in-the-know about your online reputation with Lighthouse and review platforms like Yelp and Google.

Business management system_customer reviews graph from POS back office
Business management system_managing social media from POS back office

Social Media Management

Your customers are on social media and you need to be too. Social media has become an invaluable marketing channel for businesses of any size or industry. With Lighthouse, you can manage your business’ social media accounts like Facebook and Twitter from one central place.

Restaurant POS system_third party point of sale integrations for restaurants

Third-Party Point of Sale Integrations

There’s more to your business than what happens at the point of sale. Third-party applications allow you to seamlessly bridge your POS software with other business management programs.

From accounting solutions and email marketing to online ordering and employee scheduling, our Marketplace has all the applications you need to successfully manage your small business.