Jon Taffer, Executive Producer and Host of Spike TV’s “Bar Rescue” and the foremost expert in the hospitality industry, today announced a comprehensive partnership with Harbortouch, a leading national provider of point-of-sale (POS) systems and merchant services. Taffer has officially endorsed the company's touchscreen POS systems and will collaborate with Harbortouch to develop the industry’s first “smart” POS (sPOS) system. The collaboration will enable Harbortouch to integrate powerful revenue generating tools, based on Taffer’s extensive industry experience, into the company’s Elite POS systems.
Harbortouch’s sPOS systems will bring together technology and industry expertise in a way that has never been done before. Harbortouch POS systems deliver countless benefits in terms of improved efficiency and streamlined operations, and now these benefits will be combined with powerful revenue-generating tools, including valuable analytics, training videos and customer promotions, that will have a direct impact on top-line sales by increasing both customer frequency and spend per visit.
Harbortouch CEO Jared Isaacman explains how the partnership came about: “We really challenged ourselves to develop something truly game changing for the industry. We have already built the best POS system with the best technology and at the best price point, but we wanted to see if we could go a step further and do something entirely unique by helping our customers generate more revenue. No POS system has ever been able to directly increase sales, but we wanted to leverage the power of our industry-leading POS technology to actually help our merchants make more money. As the leading authority in the bar and restaurant industries, we knew that Jon Taffer would be the perfect partner to help pioneer this smart POS technology.”
"POS systems are the backbone of any business, but their major benefits have always been about efficiency,” says Taffer. “In my experience, I have found Harbortouch’s POS solution to be the best in the industry. Their POS system is unparalleled in terms of both price and capabilities, the two elements most critical to any small or mid-sized businesses’ success. I am proud to integrate my proven tools for increasing revenue with their best-in-class system and bring the first truly smart POS system to market."
With over three decades of hands-on experience, Taffer is a two-time winner of the Bar Operator of the Year award, among a myriad of other honors, and his management methodology, Reaction Management, has become the gold standard of the industry. In 2010, Jon was appointed President of Nightclub & Bar Media Group where he oversaw the Nightclub & Bar Convention Trade Show. He also sat on its board of directors and serves as a consultant and development advisor to major restaurants, nightclubs and hotels worldwide.
Harbortouch is a pioneer of the POS-as-a-Service business model, offering a revolutionary free equipment program that delivers best-in-class POS systems with no up-front costs, including state-of-the-art hardware, premium software, custom programming, professional installation, onsite training and 24/7 support. Founded in 1999, the company has served more than 325,000 merchants and currently processes in excess of $12 billion annually. A six-time Inc. 500/5000 honoree, Harbortouch has been widely recognized for its innovative and disruptive POS and payment solutions.