2202 North Irving Street
Allentown, PA 18109
FOR IMMEDIATE RELEASE
Harbortouch Releases Integrated Caller ID Accessory
ALLENTOWN, PA (9/29/11) – Harbortouch is pleased to announce the release of an integrated caller ID module for use with its Hospitality software.
The fully integrated caller ID module will allow merchants to view incoming calls directly on their POS screen. If the call coming in is recognized as an existing customer, the system will automatically display that customer’s information and then enable the merchant to create a new order for this customer. If the number calling is not recognized, the system will bring up the “create new customer screen” to enter their information and then allow the user to easily create the order for that customer. Their information will then be saved for future orders. If the merchant has multiple Harbortouch stations at their business, they can decide which station is set up to receive the calls so that their other stations are not affected.
Three options are available: 2-line, 4-line and 8-line, depending on the expected inbound call volume.
Harbortouch Technical Director Kei Cheng states, “This is an accessory that was frequently requested by our merchants and it adds to our already robust equipment offerings.”